Teams and Channels in Microsoft Teams can help you organise your team's work. For example, your department could have a team, and within the team, there will be Channels, which are sub-sections to organise conversations and more.

We notice this scenario happens a lot: you want to ask a question, or someone asks you a question in a meeting, and you cannot find the Microsoft Teams window or unmute button quickly enough! Or you hear your team say, 'You're still on mute'.