A spring (or autumn) clean has gone too far; you hit the three dots next to a chat and clicked 'Hide' to declutter your list.

Teams and Channels in Microsoft Teams can help you organise your team's work. For example, your department could have a team, and within the team, there will be Channels, which are sub-sections to organise conversations and more.

When viewing multiple calendars at the same time in Outlook Calendar, it can get messy with the overlay option. We have busy calendars, so when trying to arrange training sessions, we use the split view option.

If you are using Outlook on the Web or the New Outlook, you have access to a great new feature. The Sweep tool in Outlook helps you declutter your inbox and is a very simple way to create rules for your repeating emails in just a few clicks.

Instead of going into Microsoft Forms and asking Copilot for help creating your form, you can now start in Copilot and let it build the form from your prompt and put the form into Microsoft Forms for you.

We notice this scenario happens a lot: you want to ask a question, or someone asks you a question in a meeting, and you cannot find the Microsoft Teams window or unmute button quickly enough! Or you hear your team say, 'You're still on mute'.

Keep your important messages front and centre with the new pinning feature in the New Outlook (on Windows, Mac & the Web).

Between the search upgrades in the New Outlook and the addition of Microsoft 365 Copilot, locating that one specific attachment or thread has just got a whole lot faster and smarter.

There are different thinking modes you can use with Copilot. In the top right of your Copilot screen, you will notice a drop-down; ours is set to 'Auto', which means it will determine whether to create a quick response or take a bit longer to think more deeply.

Messages can move fast in Microsoft Teams. Teams can be a constant stream of messages, and once a message scrolls up, it’s gone forever.